Join HVAC Success · Service Pro Commercial Training
Develop stronger commercial teams with practical field, office, estimating, sales, and project management training designed to improve execution and reduce costly mistakes.
Build a team that understands not just what to do, but how its work affects customer satisfaction, job quality, cost control, and company profitability.
Improve planning, operating discipline, and employee performance.
Strengthen surveying, estimating, proposals, and follow-through.
Improve dispatch, installation coordination, documentation, and customer care.
Choose the positions your team needs most. Each individual program provides 12 months of access and weekly live support.
View Training Tracks →All the training programs listed below are included with Accelerator membership, along with broader commercial business resources, 24/7 access, and weekly live support.
Explore the Accelerator →Select Click to View for the full job-training information or Click to Enroll to open the existing individual enrollment form. All course descriptions, images, prices, and button destinations below were carried over from the exported Elementor page.
This role is accountable for leading business growth and profitability through effective planning, policy development, and performance management. The position ensures corporate objectives are translated into actionable strategies and executed consistently by managers and staff to achieve sustainable operational and financial results.
This role is responsible for developing and executing lead-generation and customer retention strategies across all lines of business. The position focuses on aligning marketing efforts with sales and direct customer contact channels to drive sustainable growth and long-term customer relationships.
This position is accountable for all sales activities and customer relationships between the Company and its commercial, industrial, healthcare, and education clients. This position aims to develop and implement the Company’s sales and marketing plan through direct customer sales, sales support, and trade ally coordination .
This position is responsible for selling, surveying, estimating, writing proposals, coordinating commercial service agreements, and managing customer relationships between the Company and its Clients. This position aims to implement the Company’s service agreement, estimate, price, write proposals, follow up, close, and coordinate the sold service agreement between the Company and its project customers.
This position is responsible for HVAC project selling, surveying, estimating, proposal writing, pricing, closing, installation coordination, and customer relationship management between the Company and its Clients. This position aims to implement the Company’s project business development, design, estimating, proposal writing & follow-up, sold project installation coordination, and project management functions between the Company and its project customers.
This course prepares participants to lead service operations by implementing service department plans, policies, and procedures that ensure profitable growth, consistent delivery, and fulfillment of maintenance, repair, and replacement obligations. Participants learn to manage teams and processes to achieve strong customer satisfaction and financial performance.
This position is responsible for maintaining the service technicians’ daily schedules, dispatching the technicians, and providing clear, concise communication with department managers, employees, and company customers, including keeping customers apprised of the company schedule and requested arrival lead times. As service calls are completed, scheduling return trips with customers once parts are in, and keeping the customer database up to date with current information.
This position is responsible for delivering field labor tasking procedures to execute planned service inspections, repair services, and equipment installations, providing emergency service response coverage per Company safety policies and procedures, and establishing repair and maintenance work tasking procedures. In addition, this position is responsible for all residential replacement installation estimating, pricing, and proposal development.
This position is responsible for HVAC project surveying, estimating, and installation coordination, as well as customer relationship management between the Company and its Clients. This position aims to implement the Company’s project development, design, estimating, proposal writing & follow-up, sold project installation coordination, and project management.
This position is responsible for performing and supporting all installation activities while managing customer relationships throughout the installation process. The role ensures heating, air conditioning, and replacement systems are installed in accordance with company installation standards, safety requirements, and customer satisfaction guidelines. This position is also accountable for delivering quality workmanship, ensuring customer satisfaction, and accurately completing all required project documentation and administrative paperwork.
This position is responsible for the transition for commercial installations from the sales phase through the installation phase with the client, including verifying the installation scope of work, verifying equipment & material lists, permits processing, rebate processing, procuring equipment & materials, coordinating with subcontractors, scheduling installation labor, closing out the project including inspections.
This role supports field crews and service operations by managing the timely delivery of materials and equipment. You will oversee daily warehouse operations, monitor staff productivity, and maintain high standards of office etiquette when communicating with management, vendors, and customers. Because company priorities can shift rapidly, the ability to multitask and delegate effectively is essential.
As the first point of contact for our company, you will serve as the "face" and "voice" of the brand, responsible for creating a welcoming environment and delivering a high-caliber customer service experience that sets the tone for our clients' entire journey.
This position is responsible for processing accounts payable, payroll, banking, and financial and human resources management, as well as reporting weekly and monthly economic performance, by performing or overseeing the following duties.
As the HR Manager , you will lead the organization’s administrative operations and talent strategy. You will be responsible for building a high-performing team through effective recruitment and hiring practices. Additionally, you will serve as a key advisor to top executives , ensuring that human resources initiatives align with the company’s long-term strategic goals.
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Join HVAC Success, PO Box 1860, Grantham, NH 03753 (802) 281-3259