Managers must consistently motivate and lead the team to perform their tasking activities. Motivating and leading are two distinctly different motivational tools. However, they are similar in that they get your team to achieve your established goals. Motivating is about what you do to get your team excited or energized into doing what you want them to do. We discussed earlier how money should be a key motivator. Still, it is not the sole source of motivational tools you have at your disposal. HVACPro business system provides managers with an easy step-by-step self-development action plan for improving their people skills in getting control of labor to better compete.